Producing and distributing information for Syrian refugees

Since 2016, CFI has been managing the media component of the European Qudra programme – led by the GIZ (German development aid agency), in partnership with Expertise France and mainly financed by the European Union – which ensures the collection and dissemination of useful information for the daily life of Syrian refugees in Turkey, Jordan and Lebanon, and facilitates links with the host communities. 


September 2019 – August 2022

Total budget


Digital Environment Gender equality Social cohesion Young people

In 2020, despite the challenges posed by the pandemic, CFI provided training to around 100 journalists in Jordan and Lebanon, 61 of whom were women. 11 workshops were held on topics such as fact-checking and media literacy, ethics in journalism, gender, and child protection. Most of the workshops were held online. 

Whenever we try to support social cohesion through our journalism, we need to establish a relationship of trust with the public before sharing our message. It is only possible to build this relationship if we use fact-based information and data that has been properly verified. CFI’s modules provided me with the resources and basic skills for fact-checking. »
Alaa Al Nassar, a Syrian journalist and Jordanian refugee

Other workshops have focused more specifically on how to cover the healthcare situation of refugees and vulnerable communities during the COVID-19 pandemic. Partnerships have also been established with media outlets in Lebanon and Jordan to produce content that promotes social cohesion and stability, with a focus on employment, education and social protection. 

Before, I didn’t know how to report on problems associated with the pandemic in the camps. After the workshop, I started to think about new approaches and I was able to write articles that highlighted the living conditions of the refugees »
Rana Zeiden, journalist (Campji, Lebanon)

Specific content for young people

With schools closing and online learning becoming the new normal, two remote learning seminars on digital security for young people in Jordan and Lebanon racked up nearly 19,000 views on Facebook. An online session on “Family in times of crisis”, which was organised in response to the worsening socio-economic situation in Lebanon, had more than 4,000 views on social media.

In partnership with Jordanian national television, ten children’s videos on waste management that featured a mascot named Kady were broadcast in June 2020 on Jordan TV, as well as on social media, reaching 325,000 views. 2020 marked the beginning of the production of seven animated videos on child trauma in Lebanon and seven videos on the health and safety guidelines issued by the Ministry of Labour in Jordan, and these videos will be completed in 2021.

More projects carried out in 2020